DACK Outdoors is a small, family-owned-and-operated business based in Northwest Missouri. Our wholesale-like prices have caused a surge in orders which have led to delays in shipping. In some cases, orders can take up to 30 days to ship. Our customers enjoy incredibly low prices and are okay with waiting longer than what the big box stores ship because of the incredible deals and personalized customer support they get with us.
If you need an item right away, we’re so glad we could offer you such a low price but we’re unfortunately not a fit for you right now. We truly hope we can serve you in the future.
If you have any questions about an order that you've already placed or are wanting to place and need additional support, our friendly customer support staff is eager to assist you. You may contact them here: https://dackoutdoors.zendesk.com/hc/en-us/requests/new
An Open Letter From The Owners:
To our valued customers,
The mission of DACK Outdoors is to give shooting sports & outdoor recreation consumers access to the gear they love at prices that cannot be beat while not losing sight of personalized customer support.
When we say family-operated, we mean it. Both of our adult daughters work for us - one oversees order fulfillment and another manages our shipping department. Furthermore, our customer support is headed by Carsley himself, along with his mother.
We are shooters. We are hunters and fishers. We all grew up on farms and we're defenders of the 2nd Amendment. We're not a big box store and we're not bound by shareholder wishes. We don't outsource our customer support to people who have no idea what a lower parts kit is. We offer even more discounts to our Military & Law Enforcement customers. We donate to our local schools and communities. We say this not to brag but to let you know that we're like you. We have a passion for all things outdoors and simply want to give you affordable access to products that encourage you to get outside.
As we continue to grow, we will not lose sight of our main priority: our customers. We are steadily catching up on shipments and are working 7 days per week to continue making improvements.
Thank you so much for allowing us to serve you!
Carsley & Katie Crabtree, Owners